iPhone 6s handsets stated in September or October 2015 are likely to get affected, in the event you bought yours around that period then you may are able to claim a complimentary battery replacement – climax worth taking into consideration that the manufacture and obtain dates aren't always very close together.
Apple says you will have to go into among its stores or perhaps an 'Apple Authorised Service Provider', but after chatting with among the centres for the telephone there we were able to ascertain if a handset was eligible, in addition to obtain a listing of qualifying serial numbers.
To check yourself if the phone is eligible for almost any battery replacement: visit Settings > General > About with your iPhone, together with your serial number really should be listed.
If it's got any from your following combinations for the reason that fourth and fifth characters, your phone really should be eligible for virtually every replacement battery:
Q4 | Q5 | Q6 | Q7 | Q8 | Q9 | QC | QD | QF | QG | QH
Apple wouldn't itself browse the qualifying serial numbers, although repair centre we spoke to was confident it had been the definitive list.
It's worth checking yourself with Apple before making a trip to local store – after chatting with a senior advisor at customer satisfaction (0800 107 6285 – without any landlines and mobiles) i became able to confirm a certain serial number qualified the correct phone for virtually any free battery replacement. Alternatively, you happen to be able to call your local repair centre.
The replacement programme is meant for types from the iPhone 6s with all the specific battery issue stated earlier, though one repair centre told us that any iPhone 6s developing a qualifying serial number is roofed.
My serial number's not covered and/or I don't have an iPhone 6s, but I'm still having battery problems – can I receive a replacement? Unfortunately this replacement scheme only covers specific iPhone 6s devices, no other type of iPhone. If you're having other battery issues on another Apple device, you simply must contact its technical support as usual (and should you be out of warranty you will be charged for virtually any repairs).
Apple offers free battery replacement for faulty iPhone 6s handsets
How to have a free replacement battery First things first, just before your battery replaced, ensure you back your iPhone to iCloud or iTunes, let down Find my iPhone and erase your data (visit Settings > General > Reset > Erase all Content and Settings).
There are three different methods in you can get yourself a battery replaced:
Book an appointment inside an Apple Store (click 'service'). How long this takes is dependent upon availability, though someone at MSE Towers was capable to obtain their phone back within four hours with the appointment.
At an Apple Authorised Service Provider (click 'service'). Mobile operators' stores aren't part in the scheme, only authorised centres. How long it takes depends upon the centre; usually the one we spoke to quoted a turnaround of seven to ten days. Call ahead to ensure battery replacement service is within the day you propose on visiting.
Log it with Apple Support (or call 0800 107 6285). If that you are able to't get to a power outlet or service centre, you're able to plan for your iPhone for being collected which has a courier for virtually every battery replacement. This can take five to ten trading days.
Note that when your phone has another damage which impedes the replacing battery, just like a cracked screen, these will need being fixed before battery could be replaced. Apple says in some cases there's a chance you're charged for those repairs.
Can I claim reimbursement if I've already paid to acquire my iPhone 6s fixed? Apple says should you think maybe your iPhone 6s was afflicted with the described battery issue but you've already paid to own it repaired, that you are able to contact it about getting reimbursement.
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